Tech Support: What kind of computer do you have?
Customer :A white one.
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Customer :Hi, this is Celine. I can't get my DVD out!!!
Tech Support: Have you tried pushing the button?
Customer :Yes, I'm sure it's really stuck.
Tech Support: That doesn't sound good; I'll make a note.
Customer :No, wait a minute, I hadn't inserted it yet. It's still on my
desk . . . sorry. Thank you.
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Tech Support: Click on the 'MY COMPUTER' icon on the left of the screen.
Customer :Your left or my left?
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Tech Support: Hello. How may I help you?
Male Customer: Hi .. . . I can't print.
Tech Support: Would you click on 'START' for me and . .
Customer: Listen pal; don't start getting technical on me. I'm not Bill
Gates!!!
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Customer :Good afternoon, this is Martha. I can't print. Every time I try,
it says . . . 'CAN'T FIND PRINTER'. I even lifted the printer and placed it
in front of the monitor, but the computer still says it can't find it!!!
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Customer :I have problems printing in red.
Tech Support: Do you have a color printer?
Customer :Aaaah . . . . . .. . . . . thank you.
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Tech Support: What's on your monitor now, ma'am?
Customer :A teddy bear that my boyfriend bought for me at the 7-11 store.
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Customer :My keyboard is not working anymore.
Tech Support: Are you sure your keyboard is plugged into the computer?
Customer :No. I can't get behind the computer.
Tech Support: Pick up your keyboard and take ten steps backwards.
Customer :Okay..
Tech Support: Did the keyboard come with you?
Customer :Yes.
Tech Support: That means the keyboard is not plugged in. Is there another
keyboard?
Customer :Yes, there's another one here. Wait a moment please. . .. . . . .
Ah, that one does work. Thanks.
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Tech Support: Your password is the small letter 'a' as in apple, a capital
letter 'V' as in Victor, and the number '7'.
Customer: Is that '7' in capital letters?
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Customer: I can't get on the Internet.
Tech Support: Are you absolutely sure you used the correct password?
Customer: Yes, I'm sure I saw my co-worker do it.
Tech Support: Can you tell me what the password was?
Customer: Five dots.
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Tech Support: What anti-virus program do you use?
Customer: Netscape
Tech Support: That's not an anti-virus program.
Customer: Oh, sorry . . . Internet Explorer.
...............................
Customer: I have a huge problem! My friend has placed a screen saver on my
computer . . . but, every time I move my mouse, it disappears.
...............................
Tech Support: How may I help you?
Customer: I'm writing my first email.
Tech Support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the
little circle around it.
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A woman customer called the Canon help desk because she had a problem with
her printer.
Tech Support: Are you running it under windows?
Customer: No, my desk is next to the door, but that is a good point. The
man sitting next to me is by a window, and his printer is working fine!
...............................
.And last, but not least . . .
Tech Support: Okay George, press the control and escape keys at the same
time. That brings up a task list in the middle of the screen. Now, type
the letter 'P' to bring up the Program Manager.
Customer: I don't have a 'P'.
Tech Support: On your keyboard, George.
Customer: What do you mean?
Tech Support: 'P' . . . on your keyboard, George.
Customer: I AM NOT GOING TO DO THAT!!!
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