RE: [www.keralites.net] Is BSNL Turning FRAUD ?

Yes, I would say they are irresponsible firm with a bunch of useless workers. 

Where else in the world when the service is not provided but they charge for the period when the service was disconnected.  I have a broadband connection and the service was disconnected due to the delay in payment of bills as i was out of place.  However, when I requested for the reconnection, they have collected all the monthly payments (not usage charges).   Prior to leaving for sometime, I went to the office for making an advance payment of Rs 5000 but the staff or anyone could help, citing that their system is unable to do so.  If they have collected the advance payment, the disconnection could have avoided.

They have a primitive system and unfriendly staff.

Regards

kk

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To: Keralites@YahooGroups.com
From: koottalasraman@yahoo.co.in
Date: Mon, 29 Nov 2010 11:16:35 +0530
Subject: Re: [www.keralites.net] Is BSNL Turning FRAUD ?

 

Yes. We too had such miserable experience with BSNL Karnataka division broadband service. They have their subsidiery in the name of hungama and charge the gullible public who gave their email id unknowingly to the glib talk of marketing people over BSNL phone line. We had to fight with and get back part of the money charged with great difficulty. We are yet to get back the amount deducted  fully. Never get trapped to BSNL marketing people phone calls.

With regards,
KVSivaraman

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From: M. Nandakumar <nandm_kumar@yahoo.com>
To: Keralites <keralites@yahoogroups.com>
Sent: Sun, 28 November, 2010 5:59:55 PM
Subject: [www.keralites.net] Is BSNL Turning FRAUD ?

 

Is BSNL Turning FRAUD ?

BSNL is providing many Prepaid services  like Job alerts, Mobile Radio etc. to  those who subscribe.  I am also  a BSNL  prepaid mobile phone customer  (Saral Anant).  I have never subscribed to any of their services  and I used to get daily job alerts  as SMS from their service number 53636  and I am charged Rs.30 per month !!  By contacting BSNL Mobile Customer Service  I got it deactivated/unsubscribed.  Now I am informed by SMS from their Service Number 12630033 that an amount of Rs.19 has been cut from my account towards Mobile Radio Service ,  for which also I have never subscribed.  Similar practices are common with other Private Mobile Phone providers.  It is a pity that the "cancer" has infected BSNL also which was believed to be TRANSPARENT hitherto being a public sector undertaking

Nandakumar

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www.keralites.net

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